Tuesday, January 10, 2012

First Alert 550 USB Wireless Color Security Camera and Receiver Review

First Alert 550 USB Wireless Color Security Camera and Receiver
Average Reviews:

(More customer reviews)
I purchased this camera for the supposed remote viewing option over the internet. You can use the included software for one hour at a time. There is an option to purchase the software but I have repeatedly been unsuccessful when clicking the buy button. I have the camera set at our vacation home hooked to a computer I have left on. With other remote access to that PC I can activate the software for 1 hour at a time and view thru the camera. I can capture snapshots and video. I have the camera installed inside a window and can see quite well in the daylight but duh at night the LED lights reflect off the window and make night vision impossible.
E-mails to the company indicated in the instructions have not been answered about the software problem.
Not Bad for the price and being USB ready but I am very disappointed in the software issues and the lack of support. I have not yet called the 800 number given but that will be my next step.
I do intend to add additional cameras for more viewing and next time I am there I will put one with an unobstructed night view.

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