Tuesday, January 24, 2012

ZOMM Wireless Leash for Mobile Phones, Bluetooth Speakerphone, and Personal Safety Device (White) Review

ZOMM Wireless Leash for Mobile Phones, Bluetooth Speakerphone, and Personal Safety Device (White)
Average Reviews:

(More customer reviews)
When I purchased this product, I read all the reviews on Amazon first but neglected to do a little checking on who wrote them. Amazingly, the glowing reviews came from people who reviewed just one product - this one. And the same exact reviews (word for word) were on both pages for the white and black Zomm products. Not that I think anyone plants reviews on Amazon to sell products...but it does make one wonder.
Although at first it sounds like a wonderful idea (good enough for me to buy 2 Zomms), the Zomm suffers from one fatal problem (for most people) - it is really just a Bluetooth headset with a disconnect alarm. It's not really a "Wireless Leash" as the advertising says, just another headset. And what does that mean? First and foremost, it means that when you install and select the Zomm it automatically de-selects and replaces any REAL Bluetooth headsets on your phone. If you currently use a wireless Bluetooth headset (I live on my headset), you CANNOT use it when the Zomm is selected. If you de-select the Zomm to use your headset, then the alarm goes off! You are forced to use the handset or the "speakerphone" option of the Zomm. My Plantronics headset is now useless.
And when you start your car (if you use a built-in hands-free system), either the Zomm gets disconnected by the car (and then the alarm goes off!) or your hands-free system is now useless. Which means that, if you keep the Zomm selected in the car (in order to silence the alarm), you must then use the Zomm speakerphone option to make calls (making a non hand-free call is illegal in my state). And without the noise-canceling built into my automotive hands-free system, all the road noises interfere with the call and essentially my phone is useless.
So, if you normally use a Bluetooth headset or a hands-free system in your car, this is NOT the product for you.
Interestingly, none of the reviews on Amazon even mentioned this problem. Neither did the Zomm website or the enclosed instruction manual. So much for honest advertising.
(And yes, this is my first Amazon review. Why did I write this review? Generally I am happy with my Amazon purchases and I am usually technically savvy enough to know what I am buying. But with absolutely NO disclosure of this basic weakness, I stupidly spent $150 for 2 of these devices and spent an evening trying to make them work. Tricking people into buying your product by hiding important details is just plain wrong. I don't want anyone else making the same costly mistake I did. And yes, I will be returning the 2 Zomms I bought on Amazon.)

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ZOMM Wireless Leash (White) for Mobile Phones, Bluetooth Speakerphone, and Personal Safety Device.Using Bluetooth, ZOMM connects to mobile phone and alerts the user when they have left their phone behind. ZOMM also features a hands-free speakerphone and personal safety feature to call emergency assistance from anywhere in the world.

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