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(More customer reviews)So it's hard to write a review about a product that fails 32 days after receiving it. It's even harder when Electronics Expo, the retailer refuses to exchange it, harder still when LG forces you to send it in for repair. But i will try and do 2 reviews. The product, and the service I received when the product failed.
The player, decided to upgrade from a BD 390 that served me well. primary reason to upgrade MLB TV support. The 390 of course could have been upgraded via software updates had LG chosen to reward its early adopters but no they have to keep the technology upgrade cycle and accompanying waste in place. Sometimes it is enough to make me want to renounce all technology. Sorry, I digress. The BD650 is very small in comparison to the 390, almost half the total mass. Feels much cheaper than the 390, which was a higher priced model that also featured 7.1 analog outs. The 650 loads BR discs fast, cant give you an exact time but definitely significant faster than the 390 did. Maybe twice as fast. Obviously improvements to the optical pickup have been made over the past couple years. Picture quality looked very good both DVD and BR. Apps: In the short time I had the unit sevral Apps were added via SW and FW updates. Amazon VOD has been added, Google maps, a new and much less user friendly version of YouTube ( leanback - YouTube really missed the mark with this) and a few other apps. All the Apps work as they should. The LG apps store feature has no worthwhile content in my opinion at this time. MLB TV app picture quality very good to excellent with some occasional buffering and hiccups. Network capability, this unit can very easily stream video, audio, etc from a windows 7 machine on your network via Windows Media Player transport with no additional SW needed on your PC. Pretty slick.
So what went wrong? Well inexplicably after that last FW upgrade my machine would just power down when I select a video file to play either locally via USB or across the network. Files it did play before. MP3 files, and photos no problem but the moment a video file is selected for playback the unit just powers down.
Electronics expo who fulfilled my Amazon order refused to exchange it as did LGE support. So now my unit is heading to Alabama for repair. That alone is scary.
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(March 2011)
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